Privacy Policy

Your Privacy Fully Secured

This Privacy Policy clearly outlines how your personal data is collected, stored, and used on the ek778 platform.

Last Updated: January 2026
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Ek778's 6 Core Principles of Data Protection

Your trust is our most valuable asset. To uphold it, we adhere to the following standards.

End-to-End Encryption

All your data is transmitted using SSL/TLS encryption and cannot be read by any outside party.

No Data Selling

Ek778 never sells or freely shares your personal information with any third party.

Your Controls

You may view, correct, or request deletion of your data at any time.

Secure Storage

All data is stored on servers secured with AES-256 encryption. Unauthorized access is completely prevented.

PCI-DSS Payment

Payment information is stored in compliance with international PCI-DSS standards. Card and mobile banking details are kept secure.

Cookie Transparency

You can see which cookies are in use and disable any non-essential ones at any time.

Section 01

Introduction & Scope

Ek778 is a trusted online gaming and betting platform built with Bangladesh users in mind. This Privacy Policy explains what information is collected when you use the ek778 website and app, how it is used, and the steps we take to keep your data secure.

By creating an account, logging in, or using any service on ek778, you are deemed to have accepted this Privacy Policy. Please read this document carefully before registering.

This Policy https://ek778.ws Applies to all pages, services, and mobile applications operated under the domain. Third-party links or pages may have their own privacy policies, for which ek778 is not responsible.

Although this Privacy Policy is written in Bengali, the English version shall be considered the legally definitive text. In case of any conflict, the English version will prevail.

Section 02

Data Collection Methods

Ek778 collects your information in several ways. The data gathered falls into two categories — what you provide directly, and what is collected automatically through your use of the platform.

Information Provided Directly

  • Registration information: Name, date of birth, email address, mobile number, and password.
  • Identity Verification (KYC): Copy of national ID, passport, or driving licence.
  • Payment information: Mobile banking number (bKash, Nagad, Rocket).
  • Contact Information: Messages sent to the support team via chat or email.
  • Preference Data: Your game preferences, language settings, and notification preferences.

Automatically Collected Information

  • Device Information: IP address, device type, operating system, and browser.
  • Log Data: Login time, session duration, pages visited, and usage patterns.
  • Transaction History: Records of deposits, withdrawals, and bets.
  • Cookie Data: Cookies are used for session management and personalization.

Note: ek778 never stores your full card number or bank account details. Payment information is processed directly through the payment gateway.

Section 03

Purpose of Data Use

Ek778 uses your information only for legitimate and transparent purposes. The table below outlines each reason your data is used.

Purpose Data Used Legal Basis
Account Management Name, Email, Mobile Contractual Requirements
Identity Verification (KYC) National ID, age Legal Obligations
Payment processing Mobile Banking Number Contractual Requirements
Fraud Prevention IP, Transaction History Legitimate Interest
Promotions & Offers Email, preference data Consent
Responsible Gaming Game History & Session Info Legitimate Interest & Consent
Customer Service Chat messages, email Contractual Requirements

If you no longer wish to receive promotional emails or SMS from ek778, you can unsubscribe at any time from your account settings or support@ek778.wsEmail us at

Section 04

Data Sharing Policy

Ek778 never sells your personal data to third parties. However, limited information may be shared in specific circumstances, as detailed below.

When Your Information May Be Shared

  • Payment Service Provider: Relevant information is shared with mobile banking providers such as bKash, Nagad, and Rocket to process transactions.
  • Law Enforcement Agencies: ek778 is legally required to provide information upon receipt of a valid order from a court or government authority.
  • Licensing Authority: Information required for regulatory audits or reviews is provided as needed.
  • Technology partners: Server hosting and security providers have limited access to certain data and are bound by confidentiality agreements.
  • Business Restructuring: In the event of a change in ownership of ek778, data may be transferred, though the new party will be required to honour the same privacy policy.

Important: Outside of the cases listed above, ek778 will not share your information with any third party. Your data is never sold to advertisers or marketing companies.

Section 05

Cookies & Tracking Technologies

Ek778 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your browser or device that help improve your experience.

Cookie Types

  • Essential Cookies: These are essential for maintaining login sessions and ensuring security. They cannot be disabled.
  • Functional Cookies: Used to remember your language, preferences, and settings.
  • Analytics Cookies: Used to understand which parts of the site are used most, helping us improve our services.
  • Security Cookies: Used to detect fraud and protect your account.

You can manage cookies through your browser settings. However, disabling certain essential cookies may affect platform functionality. Contact our support team to update your cookie preferences.

Section 06

Data Retention Period

Ek778 retains your data for a limited period. Retention duration is determined by legal obligations, business requirements, and the status of your account.

Data type Retention Period
Account Information (Active Accounts) For as long as the account remains active
Transaction Records 5 years after the last transaction
KYC Documents 5 Years After Account Closure
Customer Support Messages 3 Years
Log & Session Data 1 Year
Marketing Preferences Until Consent Is Withdrawn

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

Section 07

Your Rights

Under ek778's Privacy Policy, you have a number of important rights over your personal data. These are set out in detail below.

Right of Access

Submit a request to find out what information ek778 holds about you.

Right to Rectification

Contact support to correct any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data unless we are required to retain it by law.

Right to Object to Processing

You may object to your data being used for marketing or profiling purposes.

Right to Data Portability

You can request an export of your data in a portable format.

Right to Restrict Processing

Request a temporary suspension of data processing under specific circumstances.

To exercise any of the rights above support@ek778.ws-. We will respond within 30 business days of receiving your request.

Section 08

Minor's Privacy

Ek778 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors or allow them to open an account.

  • Age is verified at registration and no one under 18 is permitted to open an account.
  • Age is re-verified during the KYC process.
  • If a minor's data is collected by mistake, it will be deleted immediately upon discovery and the account will be closed.
  • If a parent or guardian believes their child's data has been collected, please support@ek778.ws- immediately.

Warning: Protecting minors is our highest priority. ek778 will not hesitate to take all necessary legal action against any violation of this policy.

Section 09

Security Measures

Ek778 uses industry-standard technology and processes to protect your data. Our security framework is built in multiple layers, so that even if one layer is breached, the others continue to keep your information safe.

  • SSL/TLS Encryption: All website and app communications are encrypted with 256-bit SSL.
  • Two-Factor Authentication (2FA): An added layer of security when logging into your account.
  • Firewall & DDoS Protection: Advanced firewall systems to prevent unauthorized access and attacks.
  • Regular Security Audits: Third-party experts conduct regular audits of our systems.
  • Staff Training: All staff with access to customer data receive regular privacy training.
  • Data Breach Procedure: In the event of a security breach, affected users will be notified within 72 hours.

Please note that no one can guarantee 100% security on the internet. However, ek778 is committed to providing the highest level of protection available. If you notice any suspicious activity on your account, please notify us immediately.

Section 10

Changes to Privacy Policy

Ek778 may update this Privacy Policy from time to time, due to changes in law, the introduction of new services, or technological improvements.

  • For significant changes, a notification will be sent to your registered email or displayed on the platform.
  • Updated policies take effect from the date of publication.
  • Continuing to use ek778 after any changes have been made will be considered acceptance of the updated policy.
  • Previous versions are available upon request.

Last updated: This Privacy Policy was last updated in January 2026. The next scheduled review is July 2026.

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